

Amazon has some of its own products, but mostly sells other people’s products. Jeff Bezos just became the wealthiest man on modern history. A large company in this position is actually worse off than a small company because they have more substantial operating and capital expenses that may make a sudden loss of business harder to recover from (eg. What is a problem is when a business has a significant portion of sales dependant on any one player.īeing in a weak strategic position means that you are vulnerable changes in the future, and a business that can have a significant portion of their revenue go away at any given time is in a dangerous position. People that help you distribute your messages or products to an audience that you would not otherwise have access to is an essential part of doing business. Middlemen aren’t a problem, but being overly reliant on any single one is. This is something a manufacturer could never do directly because a store of only one type of product may not attract any customers. For example, a retailer takes mass qualities of products, divides them up, sends them to stores, and places them with other products so that customers can come and fulfill all their needs in one shop. Use middleman, but try to distribute your business over many of them and develop direct to customer channels in parallel.Ī middleman or an intermediary is someone with a business interest in taking a product, service or message from another business and delivering it to a customer.Īt best, these businesses add value by developing distribution networks to customers the company would not have access to. Their business might be damaged or destroyed by a sudden loss of access to their customer, negotiating from a position of weakness and not have the feedback from customers to improve their offering.

Types of communication intermediaries include attention brokers, directories, influencers, ad networks, marketing agencies, and hosts.Ĭompanies dependent on any one channel are in a poor strategic position.

Types of supply chain intermediaries include wholesalers, retailers, agents, dealerships, and white Label Buyers. Bad intermediaries can use their position as rent-seeking, adding no value to the process. Good intermediaries can provide access to customers that a company would not otherwise have the opportunity to serve.

Intermediation, or letting other businesses get in the way of customers, can build a brand but put it in a poor strategic position.Ī middleman or intermediary is an individual or company with a business interest in staying between one company and its customer.
